Balanced Scorecard
The Balanced Scorecard (BSC) began as a concept for measuring whether the smaller-scale operational activities of a company are aligned with its larger-scale objectives in terms of vision and strategy.
The Balanced Scorecard is a performance planning and measurement framework, with similar principles as Management by Objectives, which was publicized by Robert S. Kaplan and David P. Norton in the early 1990s. Having realized the shortcomings of traditional management control systems, Kaplan and Norton designed the Balanced Scorecard as a result of a one-year research project involving 12 companies.
Main Features :
1. Data Weight
2. Monthly Data Chart
3. Internal Process
4. Performance Indice